I have tried contacting and was on for quarter-hour simply to be hung up on. I have sent 2 e-mail without having reply… I love your airline but hoping to possess a improve built so we do not lose every one of the The cash we expended on our flight for the reason that we aren’t in a position to really make it simply because my fiancés grandmother handed absent and we must be here and will’t go away at this moment With all the funeral arising through our scheduled excursion. I have not been able to get everywhere and becoming that i'm a Journey Agent, I know that for situations such as this, In spite of non-refundable tickets, the airlines may give a credit score for partial or may possibly even give credit for the complete volume to be used on long run journey.
There was no gate All set for us and we waited a hour right before one particular was ready. That was not what we predicted.
This is actually the worst flight knowledge I have ever experienced in a lengthy life of the two business enterprise and holiday break air journey. AND IT IS NOT Above YET! Our return flight headed dwelling–Flight AA81 leaving London Heathrow on Monday, 6/27–was a number of hours late. Ok. Then we were being diverted to Oklahoma Town to tackle gas on account of temperature around Dallas. Ok. We arrived Dallas four hours late. Not so ok. There were NO brokers at Customs as promised numerous moments by crew and pilot to the London-Dallas flight. We uncovered our way to the terminal and have been booked on AA 361 to Denver (our vacation spot), which had been rescheduled 3 times previously. It was rescheduled once again from an 11:30 departure to midnight. We hustled on the plane, went towards the runway and were instructed via the pilot which the crew experienced to halt Functioning.
A business associate and I traveled back from Punta Cana, DR on flight 1629 from a business trip previous Friday (2/five/16) after which you can on to Dallas through flight 207. Once arriving back into Dallas and retrieving our baggage, we discovered a solid odor over the suitcases after which you can within the contents inside of, the offensive “musty” odor permeated all the things and on some objects it’s Uncertain that the smell may be taken out.
How can I am going about submitting a harm claim when I acquired to Boston previous 7 days my blood pressure keep track of was broke my excursion started out in Flint Michigan and went to Chicago after which on to Boston
I'm very unsatisfied with your customer service!!! I feel it was much less expensive for you to do this to me than to run the flight that I was at first on, as the flight wasn't total.
– Flip your technique also to not treat The shopper like Dust. Know that they are your ‘bread and butter’ and with no them you wouldn’t be in Procedure in any way.
I flew American Airways for The very first time and it'll be my previous time it had been one of the most Awful expertise I'd ever had that has a airline. hardly ever all over again you had superior Get the act alongside one another
Flt 1999 from FLL on11-22-fifteen was a mess. Was delayed because all baggage wasn't loaded as a result of rain,then the baggage was loaded improperly, we taxied again towards the terminal, fixed the luggage and after that we needed gas considering the fact that we were being delayed. We waited for somebody to come back to unlock the fuel tank(that course of action) for a minimum of 40 mins.
On December twenty five, My 3 sons And that i experienced a flight from Cleveland to Phoenix which was to leave at seven:fifty that has a halt in Charlotte NC. At about 3 or 4 pm on the working day of our departure, American Airlines delayed our flight which would make us skip our connection in Charlotte which experienced no other flights out to Phoenix that working day OR another! And why the delay? No clarification. So without any help from an AA representative..(almost as if it absolutely was our fault) we uncovered another flight as a result of Dallas…which still left in an hour or so and also a 50 percent. We created it towards the airport but with Yet one more rude AA agent, (I understood it had been hectic with the vacations and all) I was confident that I could get my bag in Dallas considering that we now experienced to spend the night time there. I requested him in regards to the tag that looked like it had been checked to Phoenix and he said curtly, you’ll just select it up in Dallas and recheck it each morning. Properly the bag didn't allow it to be on the conveyer in Dallas. Once i requested An additional consultant over it, he mentioned it had been in an enormous place and it absolutely was likely out after we left in the morning. I informed him I wanted it for my hotel keep, and he explained to me it could consider 4 several hours to have it. Okay…nevermind…I’ll be back listed here in four hrs!!! So I still left for that Dallas resort devoid of my baggage.. Bought on our flight the next early morning and took off punctually.
Inspite of what occurred on this celebration, we hope you might carry on to pick out American Airways in your travel needs. We'll work flat out to ensure that you receive the service you assume and deserve.
Worst Airline ever?!?! Dropped my luggage in Charlotte NC, February 6 following providing it (in addition to my spouse’s) to 2 attendants in the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now eleven times afterwards and soon after acquiring gone through phone hell plus some really non caring people, I have experienced no Call from any one. The standard respond to is “we are still seeking to Find your luggage”. Their questionnaire and all varieties have been despatched to Baggage Declare Division but no one actually appears to have an interest in executing something to reduce their troubles.
My spouse And that i experienced a flight leaving Richmond Virginia having a remaining destination of Seattle Washington. We're aware of traveling and experienced flown other airlines before that 7 days likely to and from various Places. We experienced all our facts and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt check with if those who are flying are military services personnel so we started in excess of and waited in line to speak to a consultant check my blog within the counter. The moment we were up for the counter we informed a Woman guiding the counter that my partner is in the armed forces and we experienced two baggage to check in. Thats whenever we were educated that our luggage exactly where in excess of excess weight and it would be 250$ more. We asked for for that Girl to show us exactly where the package deal pricing is composed. She was not able to supply that details and went on to inform us we could search it up ourselves. My husband who is enlisted while in the U.S. Coast Guard has never experienced to pay excess or any amount of money for baggage, on orders or personal. My partner gave her the 250$ and that's when the representative we ended up speaking with quickly grew to become incredibly rude and threatened to cancel our complete flight.
I've also penned about my baggage being scraped up and damaged…. I feel as though I'm due some compensation, and also a refund of $50 for my journey…. I'm a affected person lady, but I do hope someone contacts me quickly relating to this….